Centaurus Consulting-Business Process Outsourcing

Business Process Outsourcing

Proxima Performance is our partner company based in Tunis, Tunisia. Proxima is a Business Process Outsourcing Delivery Centre. Our BPO Service Line offerings will allow you to view some of the potential outsourcing opportunities for your company. With Centaurus Business Process Outsourcing, our clients can expect to see approximately 30% annualized cost reduction.

On outsourcing based engagements, Centaurus is responsible for the transition and transformation management of specified scope of work from one or more client locations to the Offshore Proxima Delivery Centre.

Proxima ensures delivery of service to the client based on best practice standards of Service Management, Operational Excellence, Strategic Risk Management and Business Continuity.

Outsourcing to our centre in Tunisia is comparable to that of India. The primary differences being that our resources are capable of Bilingual Service Delivery (English and French) and that Tunisia is much closer culturally and historically to Europe. To learn more about Tunisia and the incredible potential for offshore outsourcing in this beautiful North African country, please our specially dedicated section entitled Tunisia: A Rising Star.

With Proxima's vibrant workforce and significantly reduced operating costs, our clients are able to leverage all the exciting benefits of professionally outsourced service delivery and experience significant cost reduction.

Business Process Outsourcing. Proxima Performance.

Proxima Delivery Centre

The Tunis location was chosen following rigorous evaluation of other locations. Benefits include:

Easy access to technical and linguistic skills
Knowledge-based society with dedication to education
Many European-recognized post-secondary institutions
Strong cultural and economic relationship with Europe
Competitive labour market
Rapidly developing ICT infrastructure
High political and economic stability
Modern business climate eager for Foreign Investment
Transparent Legal Framework
Strong service based economy
Long term established presence of global corporations

The typical profile of a Proxima employee is a highly motivated 20-30 year old, multilingual university undergraduate with excellent technical and communication skills.

Centaurus is capable of customizing the resourcing requirements to the client's specific needs. All employees undergo a rigorous and extensive training program tailored to the scope of work. We are able to meet any challenge in this dynamic economic environment.

For more information on our market positioning, please see Bilingual Offshore Outsourcing under our Service Offering Section.

Proxima Agents

Skilled Work Force

For more information, please visit:

Business Process Outsourcing

Proxima Performance is our partner company based in Tunis, Tunisia. Proxima is a Business Process Outsourcing Delivery Centre. Our BPO Service Line offerings will allow you to view some of the potential outsourcing opportunities for your company. With Centaurus Business Process Outsourcing, our clients can expect to see approximately 30% annualized cost reduction.

Business Process Outsourcing Service Lines

A listing of our Offshore Outsourcing Service Lines designed to inspire an opportunity relevant to your organization.

Financial Services Outsourcing

Centaurus Consultants boast a successful track record of outsourcing full scope financial back office processes from Western European based Enterprise Clients to BPO Delivery Centres in Eastern Europe, India and Mauritius (Africa).

Procurement Outsourcing

With a customized solution tailored specifically to their needs, Centaurus clients will experience reduced supply and operational costs, improved compliance and enhanced performance and cycle times.

Supply Chain Management Outsourcing

Centaurus believes that the true value of efficient and effective Supply Chain Management is the impact on the end consumer. After all, the Supply Chain process begins with a customer order and ends with delivery of the goods or services to that very same customer.

Medical Services Outsourcing

Outsourcing of medical billing and coding has become a perfectly viable cost effective and efficient option for many healthcare providers who are seeking methods to reduce internal workloads associated with their back office.

Insurance Services Outsourcing

Claims processing is known to consume over 70% of an insurance organization’s cost base in the form of claims payments and the cost of processing claims. Centaurus specialized in assessing and implementing solutions that address these inefficient activities and reduce claims related costs.

Data Management Outsourcing

We encourage our clients to stop bloating their overhead and allocating precious internal resources towards the recruitment, training and employment of these back office type employees. Reduce administrative costs, software and infrastructure costs immediately by over 50% with our Service Offering.

Call Centre Services Outsourcing

Through our established Offshore BPO Service Delivery Centre based in North Africa, we are able to offer dynamic and fully customized support for both Inbound and Outbound communication. Our specialists are fully Bilingual, able to meet the unique requirements of the Canadian market.

Human Resources Outsourcing

Human Resources business process outsourcing has very quickly evolved from concept to proven business solution. Companies around the world outsource multiple HR processes to a single BPO partner, transforming their delivery model, creating a more strategic HR function, and providing improved service to their workforce.

Research and Analysis Outsourcing

Centaurus Consulting is ready to assist with any Research and Analysis requirement that potential clients may have. Whether it be a brief research request, or a comprehensive research and analysis for driving an entry strategy into a new market, or launching a new product, we guarantee the same outstanding service levels, efficiency and quality that our clients have come to expect.

Translation Services Outsourcing

Outsourcing language translation requirements to Centaurus, a professional service provider, allows our clients to concentrate on core competency. A single source for language, cultural and market advice achieves consistency in message, quality and delivery to save our clients time and money.

Transcription Services Outsourcing

Outsourcing transcription requirements to Centaurus, a professional service provider, allows our clients to concentrate on core competency.

Special Note

Centaurus Consulting is a member of the Vancouver Board of Trade.

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